Questions? Give us a call at 630-797-4918

Shipping Policy


Almost all products appearing in this store ship within 1-2 business days. If we are unable to ship any item you order within that time frame, we will contact you by phone or e-mail and let you know what your options are. Dukane IAS, LLC now provides online UPS Shipment Tracking at by simply entering your Dukane IAS, LLC Sales Order Number (provided on your written order confirmation). It is very important that you enter a current and correct telephone number and e-mail address when you order.

Unfortunately, at this time we cannot split shipping or invoicing on any orders placed through the e-store, so please order items with varying lead times on separate orders. Also, please order training programs on separate orders from other merchandise, and order training programs that are in different months on separate orders. Thank you, this will optimize processing your order.