Questions? Give us a call at 630-797-4918

Credit Cards

1/1/2014

When you place your order online, the e-store immediately seeks pre-authorization to bill your credit card the amount of the order including the sales tax and shipping/handling charges shown. If you desire exemption from sales tax or desire to pick up your order at our plant, please make a note when you are given opportunity in the ordering process (and provide appropriate tax-exempt documentation to fax 630-797-4949), and we will adjust these amounts at the time we process your order for shipment. Sales tax, if we are required to collect it, is computed at the highest rate for anywhere in your state, and will be adjusted downward before your card is charged if appropriate for your jurisdiction.

IMPORTANT! Your card will be billed ONLY for merchandise, for actual freight charges (generally less than the shipping/handling charge shown), and the actual sales tax your jurisdiction requires us to collect. You will receive an invoice by mail from us indicating the exact amount charged to your card after we ship. Your card will not be charged until we complete the shipping process. The minimum order amount is $50.00.

Non U.S. Customers please note that prices quoted are ex-works, Dukane IAS, LLC, St. Charles, Illinois, USA, INCOTERMS 2010.